Complaints and returns

The products offered by the Progresdisplays.pl store are new, original and come with a guarantee, so if a product defect occurs, you can file a complaint through the store.
How to complain about a defective product?
 
Complaints should be sent in writing to: biuro@progresdisplays.pl
 
The seller will consider reported complaints within 14 (fourteen) days from the date of notification, and if compliance with this deadline is not possible we will inform the customer of a longer period for processing the complaint. This applies if an expert examination by the manufacturer of the Goods is necessary to consider the complaint or the obstacle is the long waiting period for new products free of defects.
 
The Goods must be carefully packed, they must not have traces of use. A proof of purchase (may be a legible photocopy) and a printed complaint form should be added to the package.
Complaints should be sent back to the address:
 
Complained goods are sent back at the expense and responsibility of the complainant. If the complaint is accepted, the damaged goods will be repaired or replaced, and if this is not possible (e.g. due to out-of-stock) - we will return to the customer the equivalent of the product price. We do not accept any shipments sent at our expense or COD.
 
The Seller shall not be liable for improper use of the Goods, and in particular for acts or omissions to act by the User contrary to the intended use of the Goods, with the instructions for use provided together with the Goods or explanations provided by the Seller, Manufacturer or Specialist.